Privacy Policy

At DIYtools.co.uk & Knobs & Knockers we are committed to protecting your privacy and we fully comply with the data protection act of 1998.

This Privacy Policy outlines how your personal information is treated and forms part of our Terms and Conditions.

What information do we collect & how do we use it

When you register or order, we collect personal information to process and fulfil your order(s). To enable us to do this we need your name, e-mail address, telephone number, and delivery address and payment details. This allows us to process, fulfil and dispatch your order(s) and notify you of your order status.

We may use other companies to provide services on our behalf, including packaging, mailing and delivering purchases, answering customer's questions' about products or services, sending postal mail and e-mails, analysing data and processing credit card payments. We will only provide those companies the information they need to deliver the service and they are prohibited from using that information for any other purpose.

The information we collect will also be used to help us review, develop and improve the products and services we offer.

We will never sell trade or rent your personal information to others

If you have opted to join our mailing list we may from time to time send you offers and special prices from both DIYtools.co.uk and Knobs & Knockers.

Cookies

Cookies are small text files that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and help us to track visitors to our site, so we can better understand what portions of our site best serve you.

Our cookies do not contain any personally identifying information, but they do enable us to provide you with personalised content and enable us to store items in your Shopping Basket between visits.